Shipping policy

Delivery Time

• We process and ship your order within 1-3 business days after receiving your order.
• Delivery time depends on the shipping method and destination but typically takes 2-7 business days within Denmark.
• During high demand periods, delivery times may be longer; we will inform you if there are any delays.

Shipping Costs

• We offer free shipping on all orders.
• All prices include VAT.

Shipping Areas

• We deliver to all countries within the European Union (EU).

• We do not ship internationally outside the EU.

Shipping and Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package.
• If you do not receive a confirmation, please contact us at info@enemaerkeparfums.com

Delivery Issues

• If your package is not received within the expected delivery time, please contact us as soon as possible.
• For damaged or incorrect deliveries, please contact us within 7 days of receipt.

Returns and Exchanges

• You have a 14-day right of withdrawal starting from the day you receive the item.
• Returned items must be unused and in their original packaging.
• The customer is responsible for return shipping costs unless otherwise agreed.
• Please read our full return policy.

If you have any questions about shipping or returns, please feel free to contact us at:
Email: hello@enemaerkeparfums.com